Our beds provide a safe space for your kitty to relax in, with the comfy donut bed on top, spacious and cozy tunnel gives your pets a safe and secure place to hide and sleep.
FAQ
Questions?
Need help? We did our best to provide a comprehensive list of FAQs and their answers right here. If you can’t find what you’re looking for, email us. Our contact details are at the bottom of the page!
The "Peek-a-boo" Cat Cave FAQs
How does the "Peek-a-boo" Cat Cave work?
What size should I get?
Our small cave is 50 cm x 50 cm x 20 cm (19.5” x 19.5” x 7.8"). The large cave is 60 cm x 60 cm x 28 cm(23.6” x 23.6” x 11"). Please refer to our interactive size guides on each product page. If you are still unsure please email our friendly support team and they will help you make an informed decision.
Can you wash the "Peek-a-boo" Cat Cave?
This item can only be spot cleaned. Using a damp rag or sponge to clean it.
Where is the "Peek-a-boo" Cat Cave made?
Our company and products are incorporated and designed in USA . Production takes place in China where we are able to work closely with our supplier to bring you the highest quality products at an affordable price.
What materials are the "Peek-a-boo" Cat Cave made of?
It's made from thick felt material to provide insulating warmth and delivers great sound absorption to dampen noise for easily startled pets. The compressed, pliable fabric is hard-molded into a donut-shaped, super cozy dwelling for cats to huddle under and snuggle in for a quiet, restful sleep or play fight with their feline friends.
Is there a warranty?
All beds come with a 12 month warranty
What if my cat doesn’t like it?
Although we are very confident they will, we do offer a 30 day free return policy.
Delivery & Shipping
How much does shipping cost and how long does it take?
Shipping is free on orders over $249! $9.99 flat fee is applicable to orders under. Delivery depends on your location but we ask to allow 2-8 days
How does the 30-day free returns and exchanges work?
On the off chance your pup doesn’t like it or you would like to exchange the bed, please email our support team and they will be able to provide you with a return shipping label and all the instructions you need.
Can I cancel or change my order?
Sure, as long as our fulfilment team haven’t already shipped your order. If they have please allow for the cave to be delivered and leave it unopened so they can provide you with a return shipping label.
What if I put the wrong shipping address?
If the order has not been shipped yet email in with “URGENT order edit” in the subject title. The team will make any amendments, if it has been shipped they will work with you and the courier to have it redirected where possible
My package went missing. What should I do?
Email us at support@cattasuarus.com and we will look into it for you
What is Presale?
If the item has a specified “sent” date beside it in brackets this means the item is a presale purchase and you will receive that item in 2-8 business days from this “sent” date.
Returns & Exchanges
What is our return policy?
We offer a 30-day free returns policy. The product being returned must be in an acceptable condition (no stains/damage). Please ensure to keep it in a like new condition while trialing it. Please keep the original packaging it came in if you consider the possibility of sending the item back to us, as it needs to be returned in its original packaging. If upon inspection your return item is deemed unfit by our inspection team for any reason we reserve the right to deny your refund.
How can I return something?
Email us at support@cattasaurus.com and we will organise a return shipping label for you
"Take Advantage of these Bundles before April 29th"
"Take Advantage of these Bundles before April 29th"
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Why choose the Peekaboo™ cave?
Durable & Claw Resistant
Our scratch resistant felt cave can withstand even the most energetic play sessions with the most ornery of feline companions.
Premium Zipper
Easily zip and unzip for effortless cleaning or storage. Our premium zipper ensures a hassle-free experience every time!
Spacious Tunnel
The tunnel is large enough for at least 2 adult cats, or even a Maincoon, to play, hide and sleep comfortably inside.
Peekaboo Peephole
The new peephole amps up playful peekaboo games and sneak attacks, while also boosting air circulation for a cool, comfy retreat.
Cats love Peekaboo™
Benefits of Peekaboo™
Cats love it more than the box it came in
"Our cats LOVE this thing. They play in it, sit on it, and sleep in it. Just love it! We have 2 large cats 20+ pounds that fit inside comfortably but struggle up top. They still make it work and sit. Our smaller cat can curl up top though. Great purchase and it shipped so fast!"
Jennifer H.
Verified Customer
We broke the internet!
@furbuddyfanatic - TikTok
@little_louie18 - Instagram
@ringodanyan - Instagram
Cats love it or you don't pay!
Experience the comfort and fun of the Peekaboo Cat Cave for yourself with our 90-day, risk-free trial. We're dedicated to your cat's happiness, and if you or your feline friend aren't absolutely delighted, we'll provide a full refund - no questions asked!
Us vs.
NO MORE COLLAPSE
NO HAIR TRAPPED
MULTI-CAT DESIGN
SUPER FUN TUNNEL
Peekaboo™
Wool Cave
Cat parents are RAVING about the Peekaboo™
Clever Cat Caves
My cats are happy with the cat cave I bought for them! They love to snuggle up in a ball on top and hide inside with some cat nip and toys. It looks real cozy inside and I am sure they will be inside keeping warm and snuggly this winter, in the living room and my bedroom.
Number of cats: 2
Large & in Charge
We have 3 cats & two of them love using this. They always try to squish eachother in their cat cave, but they can lay bunk bed style with the cattasaurus & the little one is safe from squishing even when the big one is topside.
Cheryll R.
Number of cats: 3
JUST BUY IT!!
The money and the time it took to get the product is WORTH IT!!! My cats absolutely LOVE this product. They will flip it on its side and run around the room unaware of where they are going! It's also fun with a laser light!
Christopher M.
Number of cats: 4
FAQs
What materials are the Peekaboo Cat Cave made of?
It's made from compressed, pliable fabric which is hard-molded into a donut-shaped, super cozy dwelling for cats to huddle under and snuggle in for a quiet, restful sleep or play fight with their feline friends.
Can you wash the cat cave?
To maintain the cat cave's cleanliness, you can use damp wipes for regular cleaning. If you need to give the bed a thorough washing, follow these directions:
Wash the cave by hand instead of using a washing machine.
Use cold water with a temperature below 110℉ (43℃).
Avoid scrubbing the cave.
Air dry the cave and avoid exposing it to sunlight.
Is the Peekaboo Cat Cave available in stores?
The Peekaboo Cat Cave are only available on our online store. We prefer to sell directly to our customers to keep the prices as low as we can
What if my cat doesn’t like it?
Although we are very confident they will, we do offer a 90 day risk free money back guarantee.
Is there a warranty?
All caves come with a 12 month warranty
Cats love it
or you don't pay!
FREE Exchanges & Hassle-Free Returns
90-Day Money Back Guarantee
3-5 Days Shipping from The States
